“I enjoyed the program very much. It delivered what I expected, and also added a little more. I did not just learn how to communicate more tactfully, but I also gained insight to understand myself and people so that I can be more at peace and effective in dealing with others”

– Aileen P. Nguye, STIMICROELECTRONICS, Inc.

“This training was the best training class I have ever attended!  It teaches you more than communication skills; it teaches you conflict management by understanding DISC Model, building trust and how to take control of influence you are creating on others.  I will use this Leadership class at work and home!”

– Sunny Baek, Astra Zeneca Pharmaceuticals

“This workshop provided eye-opening information and immediately-applicable tips and techniques for improving communications with all types of communicators.”

– An Anonymous Workshop Participant

“I have been to many similar training events and have learned a lot from all of them.This event has easily been a top value. Carl [Smith] is a phenomenal instructor of this material! The material itself was very well-written and well-organized.”

– Rick Shute, Tribal Knowledge LLC

“Guy [Harris] knows this subject well, and does a great job with his stories.”

– Jeff Copeland, Bose Corporation

“I will certainly refer to the [seminar] materials for my communication struggles.”

–John Celadon, Travelers

“[Guy Harris] is very knowledgeable. He brings the information down to a level of understanding.”

– Dale Dedame, Travelers

“Guy [Harris] adjusted to specific needs of the audience very well.”

–Yvette Owens, Travelers

“Carl is a very animated instructor which makes me more comfortable. He makes the class fun and exciting.  He seemed to know how to draw you out to get you involved. He is an excellent instructor.”

– Duane S. Grant, Archer Daniels Midland

“Carl was absolutely prepared. He was very diplomatic and gave great advice on specific situational questions. I am very optimistic about using what I learned and the new goals I have as a leader – with the needs of other people being my focus.”

– Robin Haugen, Hu-Friedy Mfg.

“Carl is very engaging and I believe he made everyone in the class feel comfortable speaking, which may not be the norm for some!  He was well prepared, professional and able to answer all questions.”

–Tammy S. Hogan, Archer Daniels Midland

“Thanks! Carl [Smith] was outstanding. Good linkage of theoretical concepts and practical applications. Exercises were very helpful. I had frequent “a ha” moments throughout the two days.”

–Richard Hegele, University of Toronto

“Very good session refreshed me on things I have not thought about or practiced in a few years, but also added a new dimension to my approach in management and communication.”

–An Anonymous Workshop Participant

“Carl [Smith] was excellent in driving home ideas and speaking to real life issues.”

–Christina Davis, FDIC

“The enthusiasm and personal investment of Carl [Smith] made the classroom environment open to all types of discussion and facilitated a very rich and trusting interaction among participants.”

– Alicia Brent-Nurse, Monterey Institute of International Studies

“This is an excellent course and really got me to look at communication from a different perspective. Thanks, Carl!”

–Paula Colahan-Sederstrom, Nestle Dreyer`s Ice Cream